The COVID-19 pandemic has reshaped the future for digital infrastructures and government services – from facilities to necessities. Central digital capabilities cover all aspects of life – work, health, education, commerce, and government. In this context, we asked several experts about the connection between digital governments and the advancement of global development and democracy. Check out their opinions below.
- Digital government transformation is the ongoing application of modern technology to improve government performance.
- The COVID-19 pandemic has pushed governments at all levels to undergo digital transformation.
- Experts state that digital government can enable a variety of new channels for citizen participation in representation, policy review, and formulation, but can also facilitate surveillance, privacy infringement, human rights abuses, and other forms of repression.
- While economic development is mostly driven by market forces, improved and accelerated public service delivery is a key enabler.
Could you share your thoughts as to how digital governments can advance global development and democracy?